I would be remiss if I did not mention the superior work performed by Aaron Parker. His attention to the details of our claims was exactly what we needed. When we read his Executive Loss Summary and supporting schedules it made it easy for us to track our damages, and to understand what was to be claimed.
Rollins Accounting & Inventory Services, thoroughly measured and documented our loss of income/extra expense claims… it gave us great comfort to know that we had a strong advocate working on our behalf.
I want to particularly compliment the work of Hayes Walker of Rollins Accounting, the CPA you dedicated to our claim. The work he did, and the interaction he managed with FM Global’s forensic accountants, was outstanding.
Hayes M. Walker, III worked diligently to quantify our Business Interruption loss. The insurance company offered only $4.5 million, which was one-half the amount of our claim. Through determined negotiating, [Rollins] convinced the insurance company to pay almost 100% of the calculated loss.
Once retained you immediately developed a plan to analyze an measure our damages, and assigned from your staff highly skilled and knowledgeable personnel for all disciplines needed to document our claim, including Aaron Parker, CPA to measure our business interruption losses and Orville Curry, a talented commercial property inventory specialist to value our personal property claim.
Your prompt valuation and strong credibility in claim presentation of our business interruption and inventory claims helped facilitate a very successful settlement on two key components of our claim.
I would like to take a moment to personally thank you for the exceptional assistance and hard work you have helped me with for my business interruption claim. Thanks to your expertise in handling these kinds of claims, you have put us all at ease and ensured the claim was handled with the utmost professionalism and care. Thank you again for all of your advisement, hard work, and patience with me.